Senior Manager, Global Services

About Taidou

Taidou is a private management consulting firm built around a simple idea: real, measurable results for our clients, not reports that gather dust. Our consulting practice brings eight service lines — AI & Engineering, Assurance, Finance, Global Services, Human Capital, Project Management, Regulatory, Risk & Forensic, and Transformation Consulting — to organizations in complex, regulated sectors across aerospace & defense, consumer, education, energy, financial services, government & public services, health care, insurance, sports, technology, media & telecom, and utilities & renewables.

We are senior-led and built flat: the people in the first conversation are the people doing the work, every engagement starts with a written list of what we are deliberately not doing, and we hand over only once the change is running — to named owners inside the client. We take no referral fees, reseller margins or commissions from any vendor, which is what lets us tell a client the answer is not to buy anything.

The Role

As a Senior Manager in Global Services, you own larger or multiple engagements and the client relationships around them. You are accountable for delivery quality and commercial results, and you help build the Global Services offering — methods, people and pipeline. Our practice covers Location & Sourcing Strategy, Transition & Migration, Vendor Governance and Shared Services Design.

What You'll Do

• Own delivery of large or multiple Global Services engagements, and the outcomes they are measured on.
• Lead client relationships at director and executive level.
• Scope, price and write proposals; own margin and change control.
• Develop the practice's offerings in Transition & Migration and Shared Services Design.
• Lead, coach and grow managers and consultants, and help hire them.
• Originate follow-on work and contribute to business development targets.
• Set the quality bar for deliverables and handover.

Qualifications

Required

• 8–12 years of relevant experience in global services, including multi-workstream or programme leadership.
• Track record of client ownership and commercial responsibility (scope, budget, margin).
• Experience developing and managing teams.
• Excellent executive communication and judgement.
• Eligible to work in the United States.

Preferred (nice to have, not required)

• Experience in one or more of our industries: aerospace & defense, consumer, education, energy, financial services, government & public services, health care, insurance, sports, technology, media & telecom, and utilities & renewables.
• Consulting background combined with time in industry running the work.
• Relevant professional certifications for the service line.

How We Work

• Senior-led delivery — no bench, no handoff between the team that wins the work and the team that runs it.
• Named scope and named exclusions, agreed before work starts.
• Handover after adoption, to named owners, with a follow-up review we schedule ourselves.
• Independence from vendors: no referral fees, reseller margins or commissions.

We know great people don't always check every box. If you're excited about this role and believe you can do the work, we encourage you to apply even if your experience doesn't line up perfectly.

Engagement & Compensation

This role is contract-to-hire. You join Taidou as an independent contractor for an initial onboarding period (typically 90 days), during which we agree your goals together. Once the conversion criteria set out in your offer are met, you convert to a full-time position with benefits.

Compensation is competitive and set according to experience and scope. Full details are confirmed in your offer letter.